Inbox, calls, CRM, bookings, campaigns and the agency layer — in one product, on one contact. Filter the modules below. Turn on what you need; the rest stays out of the way.
No card required · Fourteen days · Cancel whenever
Every way a customer reaches you, on one record
Inbox through billing. Filter the catalogue below — nothing is a separate login.
WhatsApp, SMS, email and Messenger. Calls and voicemail sit on the same contact.
Calls, messages, deals and tickets all hang off the same person.
Real accounts, real permissions, and an activity record you can export.
Filter by what you came to look at. Click a module to see what it actually does — not a slogan, the job it is for.
Pick the closest trade. The situation is the one owners describe to us — not a list of features with your industry’s name on the front.
A patient messages your WhatsApp on Saturday asking whether you are open. Reception is closed, the message sits on a phone in a drawer, and by Monday they have booked somewhere else.
Your WhatsApp number, phone line, mailbox and Facebook page are pointed at CommHub — by us for now, as there is no screen to do it yourself yet. The ones you skip simply stay off.
New conversations arrive unassigned. Your team claims what they answer, so two people never reply to the same customer.
Calls and messages from customers you already have on file are attached to them as they happen. Nobody has to write them up afterwards, so they are actually there when you need them.
Put your own name, colours and domain on CommHub, keep each client in its own workspace, and look into any of them from one account. Your clients see your brand rather than ours — the browser tab title and the loading screen are the exceptions, for now.
Row-level security in PostgreSQL. A query that forgets to filter returns nothing, not somebody else’s data.
SAML and OpenID Connect, passkeys and two-factor. Passwords stop working once you are ready.
Who did what, to which record, and when — readable and exportable by you rather than on request.
Time-limited, read-only, and announced to your team for the whole session. Nobody looks quietly.
Answered the way we would answer them on a call. Where the honest answer is “not yet”, it says so.
Meta has to verify your business before an official WhatsApp number can be connected, and that takes two to six weeks — it is the longest wait in the whole setup. Everything else works in the meantime: the inbox, the CRM and the other channels all run while you wait, and WhatsApp switches on when the approval lands.
Nothing reaches yours through it. Separation is enforced by PostgreSQL row-level security as well as by the application, so a query that forgets to filter by workspace returns no rows rather than somebody else’s data. The one way past it is a deliberate switch in our own code — used for signing in, incoming webhooks and our own admin panel — which is a short list we review rather than something every query has to remember.
No. Every plan includes contacts, the pipeline, tasks, tickets, CSV import and the activity record. The shared inbox, WhatsApp, telephony, campaigns and automations come with Professional; AI, white label, client workspaces and company sign-on with Business. Modules outside your plan can still appear in the menu; opening one tells you which plan adds it, and nothing changes on your bill until you choose to upgrade.
Nothing on top of the plan today. The plan is one monthly price for the whole workspace, and it includes a monthly message allowance that the billing screen shows; there is no metered or overage billing. AI use is capped per workspace each month so it cannot run away.
Not currently. If your procurement process needs either, tell us where you are in it and we will be straight with you about timing rather than leaving it implied. The isolation, sign-on and audit controls are described in full on the security page.
Your contacts can be exported to CSV from the contacts list, and the Owner can export the activity record. When one of your customers asks what you hold about them, an Owner or Admin answers it in the product: a download of everything on that person, or an erasure — the Owner’s alone — with a certificate saying what was kept and why, all against the 30 days PIPEDA and Quebec’s Law 25 allow. A copy of your whole workspace is still a request to us. Cancel whenever — there is no minimum term.
Something not covered? Ask us — a person replies.
Start with the shared inbox, switch on the modules you actually use, and let the customer record build itself while you work.
No card required · Cancel whenever
